Scalable IT support to take you from where you are to where you want to be

Need someone to take the headache out of IT and ensure you are fully secure, protected and able to connect? Our Managed Services offering allows you to sit back and relax and be confident that a team of industry experts is working to ensure your business is always switched on.

With Borg Technology Group’s IT Managed Service Agreements, you get proactive management of your IT systems 24/7 at a fixed price per month. No surprises, no down time, just complete 100% local support.

By removing the IT burden and financial worry of large and unexpected IT invoices, you enjoy the benefits of:

  • Better efficiency and productivity
  • More reliable IT infrastructure
  • Access to our experienced technicians
  • Reduced IT costs

In addition to this, if you have a large IT project coming up, we also offer fixed price quoting so you can budget, forecast and plan your IT spending in advance.

Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no frustration around downtime and no lost sleep over a security breach. You’re away from the office, feeling confident that your company’s complete IT infrastructure is being fully taken care of.

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Control IT Costs

You can scale your IT costs according to your requirements. Only pay for what you need,  and enjoy  greater staffing flexibility.

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Trusted IT advisor

We’ll help with your overall IT roadmap through regular account management meetings

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Increased efficiency

Outsource your IT needs to our team of IT experts for additional project support.

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Small initial investment

Managed IT services help you offset the initial investment of technology costs. Eliminate spending thousands of dollars on hardware and software upfront.

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Economy of scale

As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

Our Managed IT services will help you succeed. Let’s get started

Solutions

MANAGED IT SERVICES INCLUDE

  • Remote & Onsite Support

    Our team of professional and friendly engineers can be scheduled to provide fast onsite IT support anywhere in our service area on a daily, weekly, or monthly basis. Scheduled visits provide your business with the certainty of having an onsite Managed IT Services company you can depend on.

     

     

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  • Data Backup

    Sleep well at night knowing your data is backed up to to the cloud automatically with best in class cloud backup services. Our managed backup solutions are fully automated requiring no tapes, external drives or user intervention to ensure you’re up and running quickly if the worst happens.

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  • Borg Technology has  developed  a very comprehensive suite of Managed IT Security tools to protect your business. This includes:

    -Endpoint Protection
    -Spam filtering and encrypted email
    -Two Factor Authentication
    -Next Generation Firewalls
    -VPN (Virtual private networking)
    -Content Filtering
    -Patch Management

     

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  • IT Advice and Consulting

    Our team becomes your trusted IT partner and we get to understand what drives your organization and your goals for IT. We are then able to provide advice and recommendations on technology to achieve your business objectives, improve security and governance, improve efficiency and to reduce on-going issues. Managed service agreements provide our customers with the expertise of an enterprise level IT department at a scaled cost to suit their business.

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  • IT Enablement for your Office

    We can supply, manage and secure all of your office PC’s, laptops, mobile devices, printers and wireless access points so you can focus on your business. Every business laptop or desktop we install has a fixed price install fee, including onsite installation. We provide network and connectivity support for your offices to ensure you are online all the time.

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  • Moves, Adds and Changes (MAC)

    Every business and organization needs new users to be set up, departing users to be removed and changes made to users profiles, applications, email etc. Moves, Adds and Changes are a major component of what we do on a daily basis and our helpful team are highly experienced at providing this integral service.

  • You’ll receive an Executive Summary report every month detailing all Managed IT Services components including every support case, all monitoring actions, managed backup successes/fails, system numbers, warranties, and benchmarking statistics to see how your business is performing.

  • Proactive Maintenance for Desktops and Servers

    Includes maintaining current service and security patches as well as checking backups, server health, event viewers and hardware status and proactive fault finding.

  • 24X7  Network Monitoring

    All key managed IT services are monitored with management agents sending alerts directly to our Service Desk watching over your network 24×7. Most system issues are discovered, alerted and fixed long before a problem exists.

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  • Manage your business relationships, not your hardware and software vendors. Get better, faster support through a single point of contact.

  • Web Hosting

    Our managed service offering provides for one hosted website for your business. Design and development of website is offered as an ad-on service.

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  • No Lock-in Contracts

    We’re so sure you’ll love our Managed IT Services we don’t see a need for lengthy lock-in contracts. If you’re not happy all we ask for is 30 days notice.  We’re an IT company you can rely on.

Why choose us

6 REASONS TO PARTNER WITH Borg Technology Group

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    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    In more than 18 years of IT support, we have gained experience in a wide spectrum of technologies, industries, and application types.

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    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

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    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

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    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

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    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Stop wasting time and money on technology. Explore our company

How It Works

GET AN IT SOLUTIONS QUOTE

Please contact our team or complete the form below. A representative will contact you shortly.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Choose Your Plan

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.